Stay Safe from Scams
At Wandr-E, your safety comes first. Scammers are getting more creative every day, but with the right knowledge and tools, you can stay protected. Learn how to spot scams, protect yourself, and see how Wandr-E safeguards your transfers.
Here are the most common tactics in Singapore:
Impersonation Scams
Callers posing as government officials, bank staff, or insurance officers. They pressure victims to hand over money, pre-signed cheques, or even buy gold and pass it to a “runner.”
Job / Rebate Scams
Fake “part-time jobs” or “shopping/review tasks” that ask you to send money first to “unlock commissions.”
Love Scams
Scammers pose as romantic partners online to gain trust, then invent emergencies or promise gifts to trick victims into sending money or sharing bank details.
Parcel / Gift Scams
Messages claiming you have a parcel or gift waiting, but you must pay “delivery” or “customs” fees. Links often lead to fake courier sites asking for card or OTP details.
For more examples and the latest alerts, visit the Singapore Police Force’s Scams Page.
Stop & Verify
If anyone asks you to transfer money urgently, hang up and call the official hotline number published on Pay2Home website.
Never Share Your Banking OTPs or Details.
No bank, government officials, police officer, or Pay2Home staff will ever ask for your banking OTP or personal account information.
Don’t Install Unknown Apps or Click Strange Links
Only download apps, including Pay2Home, from official app stores like the Apple App Store or Google Play Store.
Use ScamShield
This free app blocks scam calls and SMS (available for iPhone and Android).
Transaction controls – safeguards to detect unusual or repeated transfers.
Strong customer verification – OTPs and ID checks to ensure it’s really you.
Enhanced personal data checks – We may request basic details (e.g., occupation or industry) to help identify possible scam red flags.
Enhanced beneficiary checks – We screen recipient details carefully to help stop scams and make sure your money reaches the right person safely.
- Stop immediately – Do not proceed with any transfer or share any OTP.
- Call the ScamShield Helpline at 1799 (available 24/7) – Every report helps stop scammers.
- Contact Pay2Home right away – We can help review and guide you on the next steps.
- Keep the evidence – Save screenshots, receipts, chat messages, and phone numbers.
Banks also use:
- Real-time fraud holds on suspicious transactions.
- 12+ hour waiting periods for new payees or large transfers.
- 24/7 “kill switch” to freeze accounts instantly.
Pay2Home supports and aligns with these protections to keep you safer.
Your safety always comes before any transaction.
